Access NDIS Consumables Online

It’s now easier than ever to shop for your NDIS consumables online with the Independence Australia website now offering online shopping for all NDIS funded customers.

If you would like to access your NDIS consumables online with Independence Australia, please fill out the form below.

Registered NDIS Provider Badge

How Do I Order NDIS Consumables?

For Agency / Provider Managed NDIS customers: If you have completed your service agreement form and included an email address, your NDIS account set-up is complete and you will have received an email to create a password allowing you to shop online.

For Plan Managed NDIS customers: If your Plan Manager has completed a Biller Authorisation Form, and you have provided an email address for web ordering, you will have received an email to create a password to shop online.

Please complete the form below and our Customer Service team will respond within 48 hours.

Once your account is set-up you will received an email to create a password.

Self Managed

Self-managed funds allow you to control your ndis consumables purchasing, with you claiming back directly from the NDIA.  You can order via our online store.

Plan Managed

If a Plan Manager is funded in your NDIS Plan, we can arrange to bill the Plan Manager once we receive a completed Biller Authorisation Form from the Plan Management Agency.

Agency / Provider Managed

Independence Australia is a registered NDIS provider that can claim payment via the NDIS Portal directly.  To set up this option, a Service Agreement needs to be completed.

Get Started with Independence Australia

If you need to set up an account for NDIS funding, our NDIS funding page will help to guide you through the options, depending on your NDIS Plan.

Who can order NDIS Consumables?

Our Agency / Provider and Plan Managed NDIS customers can now order NDIS consumables online via the Independence Australia store, once your NDIS account has been set up.

Self-Managed customers are able to shop via the online store without completing this process.

What are NDIS Consumables?

For detailed information on NDIS consumables and what’s included, plus information on core support, capital support and capacity building supports, read our NDIS Consumables guide.